Privacy Policy — EMYX LLC

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# Privacy Policy — EMYX LLC

Last updated 9 November 2026

EMYX LLC owns and operates emyx.co and the PropertyIQ service. EMYX LLC is the data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by EMYX LLC and provides the reasons why we must collect certain personal data about you. Please read this Privacy Policy before using the EMYX LLC website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

## Personal information we collect

When you visit the EMYX LLC website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We also collect the personal data you provide to us during registration and use of the service (including but not limited to name, surname, address, email, date of birth and payment information) so that we can fulfil our agreement with you. Payment information is processed by our payment provider; we do not store card numbers. If you create property listings, we store the listing content, photos and related metadata.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined by the California Consumer Privacy Act (CCPA). We do not run advertising or analytics tracking pixels on this website.

## Why we process your data

Our top priority is customer data security and, as such, we may process only minimal user data, only as much as is absolutely necessary to maintain the website and provide the service. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, receive our newsletter, or provide other details by filling in a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organisation and telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us at [admin@emyx.co](mailto:admin@emyx.co).

Where the GDPR applies, we process personal data on the basis of performance of a contract, our legitimate interests in operating and securing the service, your consent where we ask for it, and compliance with legal obligations.

## Your rights

If you are in the EU or the UK, you have the following rights under the EU General Data Protection Regulation (GDPR) and the UK GDPR:

- The right to be informed.

- The right of access.

- The right to rectification.

- The right to erasure.

- The right to restrict processing.

- The right to data portability.

- The right to object.

- Rights in relation to automated decision-making and profiling.

If you would like to exercise any of these rights, email [privacy@emyx.co](mailto:privacy@emyx.co). We acknowledge requests within 5 business days and respond within one month; for complex requests we may extend that by up to two further months and will tell you why. You also have the right to lodge a complaint with your local data protection supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

## Privacy rights for California residents

This section applies solely to California residents and supplements the rights described above, using terms defined in the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA).

Categories of personal information we collect:

- Identifiers — name, email address, phone number, IP address, cookies.

- Commercial information — listings, enquiries, purchase and subscription history.

- Internet or other electronic network activity — browser type, device information, pages viewed, referring websites and request logs.

- Professional or employment-related information you provide in enquiry forms.

- Payment information — processed by our payment provider; we do not store card numbers.

We collect this information only for the business purposes described in this Policy: operating the website and service, communicating with you, security and fraud prevention, and legal compliance. We do not use personal information for cross-context behavioural advertising.

Sale and sharing: EMYX LLC does not sell personal information for money and does not share it for cross-context behavioural advertising. Because we do not sell or share personal information, no "Do Not Sell or Share My Personal Information" link is required; any such request received will nonetheless be honoured.

Sensitive personal information: we do not collect sensitive personal information as defined by the CCPA (such as government identifiers, precise geolocation, health data, or data about beliefs).

Your California rights: you have the right to know and access the categories and specific pieces of personal information we collected, the right to delete, the right to correct, the right to limit use of sensitive personal information, and the right not to be discriminated against for exercising these rights.

How to submit a request: email [privacy@emyx.co](mailto:privacy@emyx.co) or write to EMYX LLC, 3255 Lawrenceville-Suwanee Rd, Ste P #1064, Suwanee, GA 30024, USA. We respond within 45 days and may extend once by a further 45 days with notice.

## Children's privacy

The service is not directed to children, and registration requires a date of birth; we refuse registration to anyone under 16. We do not knowingly collect personal information from children under 13, in accordance with the Children's Online Privacy Protection Act (COPPA). A parent or guardian who believes a child has provided us with personal data may contact [privacy@emyx.co](mailto:privacy@emyx.co) and we will delete it. We also do not knowingly sell or share the personal information of consumers we actually know are under 16, as required by California law, and we delete such information when discovered.

## Processors we use

- Stripe — payments, subscriptions and the billing portal (name, email, payment method, subscription status).

- Wasabi — property photo storage (image files and URLs).

- Resend — transactional email (email address, message content).

- Cloudflare — DNS, CDN, edge security and database (request metadata, IP address).

- Google Cloud — application hosting (request logs, application data).

Each provider acts on our instructions under contract. We do not sell personal data and do not share it for cross-context behavioural advertising. This website loads no third-party fonts, analytics, advertising pixels, session-recording tools or chat widgets.

## Subscriptions and automatic renewal

Paid plans are monthly subscriptions. Before checkout we show the price and the renewal terms directly above the payment button: the plan renews automatically every month at the same price until cancelled, and nothing is charged until checkout is completed. Checkout requires an explicit consent confirmation.

After a successful payment we email the same terms: the amount, that it renews monthly until cancelled, and how to cancel.

To cancel, open PropertyIQ, go to the Pricing tab and choose "Manage subscription". That opens the Stripe billing portal, where you can cancel online in the same number of steps it took to subscribe. Cancellation stops future renewals; access continues to the end of the current billing period.

## Marketing email

Every marketing email we send includes a clear sender identity, our postal address and a working unsubscribe link, and we honour opt-out requests within 10 business days. Transactional messages — verification codes, password resets and lead alerts — are not marketing and are sent because you used the service.

## Copyright and takedowns (DMCA)

Users may upload property photos and listing content. If you believe content on the service infringes your copyright, email [dmca@emyx.co](mailto:dmca@emyx.co) and follow the procedure on our [Copyright & Takedowns page](https://propertyiq.emyx.us/dmca.html) — it lists the notice requirements under 17 U.S.C. § 512, the designated agent's contact, the counter-notice process, and our policy of terminating repeat infringers. Knowingly making a material misrepresentation in a notice or counter-notice can create liability under § 512(f).

## Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

## Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. We keep reasonable administrative, technical and physical safeguards to protect against unauthorised access, use, modification and personal data disclosure in our control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed.

## Retention

We keep personal data for as long as your account exists or as needed to operate the service and meet legal obligations, then delete or anonymise it. Records required for tax and accounting purposes are kept for the periods required by law.

## International transfers

Our providers process data in the United States and other regions. Where data leaves the EEA or the UK, transfers rely on the providers' contractual safeguards, including standard contractual clauses.

## Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

## Changes

We may update this policy. Material changes will be announced on this page with a new "last updated" date.

## Contact information

To contact us about this policy, your account, billing, or anything else, email [admin@emyx.co](mailto:admin@emyx.co).

To exercise a privacy right — access, correction, deletion, portability, or to object to processing — email [privacy@emyx.co](mailto:privacy@emyx.co). This includes California resident requests under the CCPA/CPRA and questions about children's privacy. We acknowledge requests within 5 business days and answer within 30 days; California requests are answered within 45 days. Where the law permits an extension, we will tell you within the original period and explain why.

For copyright takedown notices and counter-notices, email [dmca@emyx.co](mailto:dmca@emyx.co) or follow the procedure at <https://propertyiq.emyx.us/dmca.html>.

Postal address: EMYX LLC, 3255 Lawrenceville-Suwanee Rd, Ste P #1064, Suwanee, GA 30024, USA.

Specializing in software development for mobile and web applications.

+1 (703) 791-9816

3024 North 24th StreetApt. 12Phoenix AZ 85016-7817